Want to know what's going on in the
Customer Care and Call Centre industry in Spain? 
Curious about salaries, trends and most in-demand positions?

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The Spanish Customer Care market has grown as much as 7% in the biggest metropolitan areas in the last year; across Madrid, Andalucía and Cataluña.  

The industry now accounts for 75.000 employees, of which 86% work as agents.

The average annual salary came in at 31.800€ in 2017.  

Spain is becoming a more and more popular location for Customer Service positions. The sunny south-European country offers many opportunities for multilingual professionals.

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Avg. Salary
31.800

46% 
Permanent Contracts 

21% 
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Salary Guide

Spain

Want to know what's going on in the Customer Service and Call Centre industry in Spain? 
Curious about salaries, trends and most in-demand positions?

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